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Service Maintenance Contracts
We offer Service Maintenance Contracts for Hospitals, Aged Care Facilities, Nursing Homes and Hostels that provide for agreed site attendance and system down-time schedules for contract holders and their facilities. Maintenance Contracts outline strict guidelines and details for the provision of support and services. Contract holders are offered reduced technical labour rates and access to our ‘24-7-365’ Technical Service Team. The agreements cover remote support, where we will endeavour to rectify your problem or system issues remotely, either over the telephone or with remote PC access to your system (where available), thereby reducing maintenance costs to our clients by minimising after-hour site attendances.
