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About Us
Comtel Technologies (Aust) Pty Ltd (originally Comtel Pty Ltd, simply known as ‘Comtel’) was incorporated in Victoria in 1968 to distribute, install and maintain Nurse Call, Inter-communications and Public Address equipment. Subsequently, the Comtel name became established in the Health Care Industry as suppliers of Australian-made Nurse Call and Communication equipment and systems. Comtel specialises in a range of low-voltage equipment & systems specifically for the Aged & Health Care Industries.
Our aim at Comtel is to provide our customers with the equipment and services they require for their facilities. This ensures they are getting a high level of product reliability with the assurance that the systems will be compatible and work together as one complete solution. Our knowledge and experience ensures seamless integration of various systems. By combining installation of several systems, we can provide cost-savings to our customers.
Our range of quality products & services are also suitable for use in Educational & Correctional Institutions; Commercial & Industrial premises; Apartments & Residential dwellings. As suppliers of intercom & communications systems for more than 40 years, we believe that our team at Comtel Technologies is in the best position to offer quality solutions for your communication needs. Secure access to buildings and properties is an ever increasing concern in this modern era and Comtel Technologies are able to supply solutions to address these concerns and enhance your security, providing peace of mind.
Our aim at Comtel is to provide fully integrated electronic solutions for Architects, Engineering Consultants, Security and Electrical Contractors, Electricians and End-users.
Why Comtel Technologies
Most often, the answer to the above question is “the product knowledge of their staff and the after-sales service they provide.” It could also be due to the following
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Over 40 years
experienceOver 40 years experience as suppliers of communications systems since 1968.
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Extended
warrantyExtended warranty offered as standard on all ‘Aiphone’ intercom equipment.
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Technical Service
TeamTechnical Service Team for on-site service, workshop repairs & system modifications.
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Functioning systems
in ShowroomShowroom with an array of functioning systems & custom panel examples on display.
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Security & Communications
installersAn attention to detail that has cemented Comtel’s place as a preferred supplier by many Security & Communications installers.
What our customers are saying
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Things went well with the installation
There has been no negative feedback, which is a really good start. I would personally like to thank you very much. It has been a pleasure and very professional dealing with you both. A big thank you.
Body Corporate ManagerSouth Yarra
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Thanks for the prompt reply and action.
The quality of service you are offering promotes loyalty… I have no reason to look elsewhere. Keep up the great service and assistance.
Operations ManagerBrunswick
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Dianne
Hi Comtel Team,
I just wanted to let you know that the young man Jono who installed my intercom in apartment 28 is definitely a keeper and deserves a pay rise! I was very impressed with the way he explained how my intercom works whilst he was installing it and his exceptional manners as well as cleaning up any mess that was made is to be commended.
I would recommend Comtel to my friends and family.
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Rob
Hi Comtel,
I just want to say what a valuable asset your service coordinator Jacquie is to your team. Her pleasant disposition and eagerness to assist is to be commended.
It’s always a pleasure to speak to Jacquie.
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John
It has been a pleasure dealing with Comtel. As IT manager I have dealt with a variety of companies to ensure our systems continue to remain operational. Over the last eight years I have seen many technicians come and go and their capabilities and knowledge in the systems they support vary greatly. Not so however with Comtel, I deal with the same technicians and support staff as I did when I started with the company. Their knowledge and friendly approach to my needs is second to none.
Thanks for all the support, you made my job easier.
- Consultation
- Needs Assessments
- Product Showroom
- Product Demonstrations
- Trade Shows
- System Integration Specialists
- Fault Finding
- Product Testing
- Product Repairs / Modifications
- Installation Services
- Custom Electronics
- 24/7/365 Availability
- Preventative Maintenance
- Programming
- Scheduled System Testing
- Consultation
- Needs Assessments
- Product Showroom
- Product Demonstrations
- Trade Shows
- System Integration Specialists
- Product showroom with fully functioning systems on display
- Technical Workshop for in-house repairs, equipment modifications & custom electronics creation
- Meeting Facilities for client consultation, planning
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Nurse Call
- Residential Aged Care Facilities
- Retirement Villages
- Independent Living Units
- Hospitals
- School & Community Centre Sickbays
- Dental & Medical Suites
- Monitor ‘Quality of Care
- Full Dementia Monitoring
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Personal Alarms
- Medical & Duress Alarms
- Call Centre Call-Back
- Allows ‘Ageing In Place
- Reporting to Staff & Family
- Scalable to Meet Changing Needs
- Mobile App for System Reports
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DECT / VoIP / Pocket Pagers
- Wireless Communications
- Integration to External Systems
- Mobile Messaging
- PABX/IP-PBX Integration
- Radio Frequency Handsets
- VoIP over Wi-Fi
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Wanderer Prevention
- Lockdown for Dementia Residents
- Prevent Residents Absconding
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RFID & RTLS
- Staff & Resident Tracking
- Asset Tracking & Management
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Access Control
- Security of Premises
- Logging of Authorised Access
- Prevent Unauthorised Access
- Site-wide or Multiple Sites
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IP-CCTV
- Surveillance of Premises
- Stand-Alone & Integrated Systems
- Video Management Software
- Access Control System Integration
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Intercom systems
- Audio & Video Door Entry Systems
- Internal Communication Systems
- IP-Based Intercom Systems
- Apartment / Multi-Dwelling Systems
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Wi-Fi Networks
- Wireless Connection of Systems
- Staff & Guest Internet Access
- Internet-of-Things (IoT) Connectivity
- Communications & Duress
Through consultation, design, installation and implementation, Comtel provides integrated electronic system solutions. Our clients include Architects, Builders, Engineering Consultants, Security Contractors, Electrical Contractors, and End-users.
Our product solutions cover internal communication and signalling systems, including hard-wired, wireless (Radio Frequency and Wi-Fi), and IP-based systems. Our services include remote and on-site technical support, regular routine system testing and maintenance, and after-hours emergency service technicians.
Martyn started his career in electronics as a technician with communications giant Ericsson. Moving on to Intruder Alarm installations exposed him to a variety of systems and technical challenges and eventually to sales. Martyn excelled in the highly specialised market of military-grade LED screen solutions, dealing with Armed Services and Police Forces world-wide. Starting a family lead to a desire for a role with less overseas travel and he joined Comtel Technologies as a Sales Consultant, focusing on Nurse Call systems for the Aged Care market. In 2017, after substantial segment growth, Martyn had the opportunity to purchase the company and commenced the next stage of his career in the electronics sector as Managing Director.
Brendon has a love of electronics and the challenges it can provide. He is the type of technician that will always go ‘above-and-beyond’ for our clients and is often tinkering and testing a variety of equipment and systems in his own time, thinking ‘outside the box’ and investigating ways to adapt existing technology to provide new solutions.
Experienced electronics technician with a high level of fault-finding skills to component level. During his time with Comtel he has become very familiar with our systems and, more importantly, our customer base, demonstrating a wealth of knowledge of many of their sites. In 2019 Domenic joined the Comtel Sales Team as a Technical Sales Consultant, utilising his understanding of installation requirements and intimate knowledge of our customers’ premises to provide accurate quotations for additions to existing systems and new installations alike.
Darren has a vast wealth of technical knowledge and many years of Project Management experience, handling product solutions assessment and procurement, Technical Service Team management, OHS & SWMS, Industry Certifications and sub-contractor liaison and management. Darren is also responsible for orchestrating system training for clients at project completion and is passionately focused on developing customer relationships post project.
Jonathon (Jono) started as an apprentice with Comtel Technologies and learning from some of the most experienced technicians in the business has helped him to develop a wide range of skills and knowledge of the systems we support.
Jono likes to work on construction sites and new projects. It gives him a great sense of achievement in seeing a project through from start to finish.
His “can do” attitude and friendly disposition are highly regarded by coworkers and customers alike.
The focal point for incoming service queries, Jacquie is responsible for prioritising ad-hoc service requests and the scheduling of service appointments, allocation of Technical Service Team resources and liaises with our Project Manager regarding labour management for project works. Jacquie also co-ordinates the regular system testing we conduct for our portfolio of Aged Care Facilities and Maintenance Agreement Contract clients.
Working across multiple areas of the business, James has experience in Administrative, Operations, and Sales roles. Over his time with Comtel, he has been responsible for our showroom product showcase, warehousing and logistics, internal and external sales, product demonstrations, provision of technical support for installer clients, and assisted our Technical Service Team when needed.
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Over 40 years
experience -
Extended
warranty -
Technical Service
Team -
Functioning systems
in Showroom -
Security & Communications
installers