(03) 9457 4488

1/1 Culverlands St, Heidelberg West 3081

Nurse Call / Patient Call Systems

In 1968 Comtel was formed to distribute, install and maintain Nurse Call equipment throughout Victoria and over the ensuing years we have established ourselves in the health and aged care sectors as reputable and reliable suppliers and maintenance providers of Nurse Call and Patient signalling equipment and systems.


From consultation, demonstration, and system design, through to installation, implementation and training, Comtel provides completely integrated Nurse Call and Annunciation (electronic signalling) solutions.


The Health and Aged Care sectors demand reliable electronic solutions and maintenance services for their facilities. As suppliers and service providers of nurse call systems across Victoria for more than 50 years, the team at Comtel are in the best position to offer feature-rich solutions for your internal communication and electronic signalling needs. Our medical call system will provide peace of mind for management, staff, patients, residents, and their families.


The range of electronic nurse call systems that Comtel Technologies supply, install and maintain includes:


Nurse Call Systems –


  • Residents in Nursing Homes, Aged Care Facilities and Hostels can alert staff
  • Patients in Hospitals and Clinics can alert staff
  • Fully automated systems for Dementia residents
  • Aged and Health Care Staff can monitor patient activities
  • Staff are able to alert other staff members and request assistance
  • Hard-wired, Wireless (Wi-Fi) and IP-based nurse call systems for aged care, hospitals and other large medical facilities


Brands –


  • SafeCo (Unicall, Starsmart, Netsmart)
  • Hills Health Solutions (formerly Questek & Merlon)
  • CareTech & LAS
  • cura1
  • Smart-Caller
  • SmartLink
  • Xacom
  • Interfacing to others (Sedco, Gladstone, Austco…)


Integration with –


  • DECT and VOIP Handsets
  • Pocket Pagers
  • Security Systems (CCTV, Access Control, Intercom)
  • Fire Alarm Systems
  • Building Management Systems (BMS)
  • Wanderer Prevention / Patient Wandering Systems
  • Other Nurse Call equipment (e.g. other brands)


Equipment & Accessories –


  • Nurse Call Pendants (‘Call Bell’ or ‘Pear Push’ leads)
  • Multi-Function TV Handsets
  • Wet Bed Sensors
  • Bed Exit Sensors
  • Chair Sensors
  • Floor Mat Sensor
  • Wireless Nurse Call Points
  • Patient Wandering Systems (Wanderer Prevention) and Tags
  • Call Point Pendant Double-Adaptors and Extension Leads


For more information on our Nurse Call Solutions or to arrange a demonstration, contact the team at Comtel.