(03) 9457 4488

1/1 Culverlands St, Heidelberg West 3081

DECT & VOIP SYSTEMS

Digital Electronic Cordless Telephone (DECT) Systems have the flexibility to provide wireless extensions to virtually any phone system by a simple connection to analogue extensions or digital SIP extensions. Our DECT Wireless Servers include integrated DECT radio base stations and expanded radio coverage is obtained via wireless repeater stations.

 

Voice Over Internet Protocol (VOIP) is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular analogue phone line. Some VOIP services may only allow you to call other people using the same service, while others allow you to call anyone who has a telephone number, including local, long distance, mobile, and international numbers. Voice Over Internet Protocol (VOIP) handsets utilise a local Wi-Fi network to connect the handsets to call management software to enable calls over the internet.

 

For virtually any work environment, our range of wireless handsets includes models designed to withstand the harshest work environments, with resistance to shock, water and dust. An intrinsically safe handset is even available for areas at risk of explosion. Additionally, users are able to summon assistance by simply pressing the integrated alarm button featured on selected handsets.

 

Covering almost any application, our DECT and VOIP Systems provide not only wireless voice communications, they also interface to messaging applications enabling the delivery of text-based notifications and messages to the wireless handsets from third-party systems such as Nurse Call, Fire Alarm, Security and Access Control and LAN messaging systems.


WHY CHOOSE DECT??

 

Achieving the bulk of coverage with wireless repeaters ensures that our DECT phones systems are simple and easy to install. As no telephone cabling to repeaters is required, modifying the coverage area is as simple as moving the repeater from one power point to another.

 

Long sites can be accommodated by linking up repeaters in a ‘multi-jump’ arrangement. If fitted with an optional external antenna, a repeater can be located up to one (1) kilometre (line of sight) from the main base or the repeater it is logged on to, extending coverage to include remote buildings or sites across roads.

 

Designed specifically to carry wireless voice, DECT is currently the technology most capable of meeting the very high expectations of users who are serious about their onsite communications.


WHY CHOOSE VOIP?

 

VOIP systems ensure mobile workers are connected instantly throughout the workplace, even at a large multi-building facility, and notifies workers of requests or alarms instantly. The handsets support text alerts, instant messaging, and Push-to-Talk functionality, making it easy to instantly reach colleagues and eliminating the need for two-way radios or overhead paging.

 

VOIP handsets a are durable, cost-effective, Wi-Fi feature phone with excellent telephony and WLAN interoperability built for voice critical communications and are ideal for mobile workers with basic application needs who want the simplicity of a phone instead of a mobile. They are lightweight and easy to use with a small simple work screen and classic buttons.


VOICE QUALITY

 

Users expect a consistently high level of voice quality of service (QoS), particularly with calls to external customers or in critical applications such as healthcare or manufacturing control. DECT and VOIP are stable technologies that have a proven ability to deliver high quality voice communications.


DECT – MULTI-CELLULAR STRUCTURE WITH SEAMLESS HANDOVER

 

Larger sites require multiple radio base stations to ensure radio coverage wherever mobile workers may be. This may include storerooms, canteens, loading docks and outside smoking areas typically not covered by other wireless systems such as a wireless LAN. DECT phones systems support the seamless handover of calls on the move between radio base stations, enabling full mobility around a site.

 

System performance cannot be compromised by interference from other technologies sharing the frequency band or by system load. Unlike other wireless systems, DECT operates in its own frequency band, so it does not suffer from interference from other equipment operating in the same band. This also means that the DECT system will not interfere with data transmissions being carried on a wireless LAN.


SECURITY

 

Expectations are that the wireless network should be totally secure. DECT and VOIP phones systems are able to deliver a secure solution, with encryption of calls to prevent eavesdropping.


DELIVERING MESSAGES HAS NEVER BEEN SIMPLER

 

DECT and VOIP system’s text messaging capability means the systems provide much more functionality than just wireless voice communications. By interfacing with an almost unlimited choice of paging, Nurse Call, Alarm and LAN-based messaging systems, our communication solutions provide the platform for a truly integrated wireless solution to suit virtually all industry applications. Text messages can be sent to individuals or groups of handsets for presentation on the handset’s LCD display. Handsets store messages in memory.


 

DECT AND VOIP IN HEALTHCARE

 

Our solutions connect to Nurse Call systems either directly or via additional hardware or software interfaces. Call points, patient alarms, EWIS systems, fire panels and duress devices can all be integrated to generate messages for dispatch to handsets, pagers, display boards or audible alarms. Solutions are available for a variety of sites, from small Nursing Homes and Aged Care Facilities through to large retirement villages, private and public hospitals and can include ‘staff-down’ and ‘duress button’ features.


MANUFACTURING

 

Whether it is on the production line, in the factory office or in the warehouse, combining voice and messaging ensures that communication is not only timely and cost effective but can also improve the occupational health and safety of employees. By linking to process control alarms, warnings regarding production line problems such as over-temperature can be dispatched and acted upon immediately often preventing costly plant shutdowns.


phone systems for HOSPITALITY

 

Hotels, motels, clubs, pubs, function venues and conference centres can improve productivity and customer service by integrating their onsite paging system with DECT or VOIP systems. Messages may be generated from a single PC at reception, multiple PCs on a LAN around the site, security alarms (including duress devices), fire panels or gaming systems.


 

OFFICE phone systems

 

From IT support staff through to key managers, integrated wireless voice and messaging aids in cutting down on finding people who may spend a large part of their day away from their desks. Fire warden groups may be automatically notified of emergencies, ensuring evacuations are performed as quickly and safely as possible. With messaging software installed, any PC user on a LAN is able to send messages to a wireless user or groups of users. Notification of the arrival of new e-mails helps ensure a speedy response.

 

Contact the team at Comtel Technologies with an outline of your requirement and let us help your staff communicate more effectively.